Pleasure in the job puts perfection in the work.
Customer Service is my passion. I’ve traveled the globe, worked in a variety of hospitality and retail industries and I keep coming back to a simple strategy: Sell a quality product, offer a great customer experience, and have fun doing it! That’s what we are building.
I live by a work hard-play hard philosophy.
Anyone who’s worked with me knows that I roll up my sleeves and dig in, and I expect those around me to do the same. But I also believe that celebrating the small wins and steps of the journey reinforces the fun and builds a culture of teamwork.
I believe a company is only as strong as it’s people.
In all the positions I’ve held and teams I’ve been a part of, success has one constant: people. I am building a company that is built for people –our employees and our customers.
We will make a positive difference.
I have been afforded the opportunity to make a better life for myself than I would have otherwise had in South Africa (where I was born and raised). I feel a deep responsibility to pay it forward and build stronger communities—locally as well as the global coffee community.
3 things to know about me:
What drives me? Connections, relationships, and experiences! From mucking horse stalls as a farmhand, serving tables at a restaurant, to selling for a Global 500 company, I’ve always been motivated by these three things. I entered the world of coffee three years ago, and I’ve been pleased to find it lends all three as well.
Growing up in rural East Tennessee.
My family has farmed and raised essential items to sustain the local community for generations. Likewise, the ability to connect my local community to that of coffee producers around the world is what I love most about being in the industry.
It may just be the Southerner in me.
I live to establish and cultivate genuine friendships with others. Through coffee, one can also form great relationships, whether it’s with co-op members in Burundi (my personal favorite coffee origin) or the friend you meet at your neighborhood café.
I love travelling.
I've had the wonderful experience of visiting coffee producing countries like Brazil. Even though the locals and I didn't speak the same language, we were able to connect, create lasting relationships, and have many unforgettable experiences. This is what it’s all about for me, and what I live and work for every day.
3 things to know about me:
The Relationship Builder
The Educator and QC Manager
My passion for education & my community is what gets me out of bed every day! To me, coffee is the catalyst through which I am able to pursue my life’s mission for humanistic education and community outreach. Over the last decade I have developed a unique approach to customer support & creative development and view all aspects of my life through a “people first” lens. We all have a story to tell, let’s chop it up over a cup of coffee!
Big Brothers Big Sisters Volunteer.
Being a Big has been one of the most rewarding experiences of my life. I highly recommend the program to everyone I meet; it will change your life.
I Take Food & Beverage Too Seriously.
I take food and beverage quality very seriously. Ever since a young age I have set very high expectations for what I produce in the kitchen, and my approach to cold brew is no different. If it’s not perfect, then I’m starting all over again.
I Prioritize Mutual Respect.
The most impactful thing you can do in this life is to respect others and have an open mind. I listen before I speak and always show others the respect they deserve. I feel it is my responsibility in life to lead by example and to directly address those who act with disrespect.